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Councillor calls for immediate steps to deal with CQC findings over Callington care home
Callington's Cornwall Councillor has urged the Morleigh Group, who own St Theresa's Care Home in the town, to take all the steps required by the Care Quality Commission (CQC) as early as possible in order to start to re-build confidence in the centre following complaints received by the Commission and Cornwall Council in recent months.

"It was encouraging to see that the CQC report was published speedily, and also that the areas that required improvements were not in the severe category, but now it is important for the owners to take the appropriate action over the two areas, 'Respecting and involving people who use services' and 'Supporting workers' so that the residents of the home, together with their families, workers, and the public as a whole, can regain the confidence in the quality of service that is being delivered to some of the most vulnerable in our community," said Cllr Long.
 
"The CQC have asked the home to provide a report by the 25th of last month and I hope that it has been delivered.  Now I am sure we would all like to see the remedial action taking shape as soon as possible and I will be asking for the Council's Adult Care, Health and Wellbeing Directorate to work closely with the home to ensure that these improvements are put into practice," he added.
 
The CQC report on St Theresa's home was published on 24th December and goes through the five standards required by Care Homes, and assesses the home against these criteria.  St Theresa's met the CQC standards in Care and Welfare of people who use services, Cleanliness and infection control, and Staffing, but action was required on Respecting and Involving people who use services, and Supporting Workers.

You can find the CQC report here.
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Published on 3rd January 2014.

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