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Councillor calls for swift publication of Care Quality Commission report on allegations at Callington care home
Callington's Cornwall Councillor, Andrew Long, has called on the Care Quality Commission (CQC) to publicise their report following a visit to St Theresa’s Nursing Home in the town as soon as possible. This followed an anonymous complaint about the lack of adequate staffing levels at the establishment.

"Following receipt of the complaint, the CQC, along with Kernow Clinical Commissioning Group (KCCG) and Cornwall Council's Adult Care, Health and Wellbeing directorate all undertook visits to the care home to assess the situation there.  I am confident that staff at KCCG and Cornwall Council  have completed their checks thoroughly, but would now like to see an urgent publication of the CQC report so that residents, family, staff, and the public as a whole, can be kept informed and re-assured over the level of service at the home," said Cllr Long

"Whilst homes such as this are private organisations, Cornwall Council and the KCCG both place residents in these facilities and it is the duty of these various organisations to investigate all complaints and concerns raised. A standard part of this will be to visit the care home concerned and then report back on the result.  It should be noted that if, when the CQC visits sites and finds serious problems, actions would be taken immediatey," he added.

The anonymous complaint, reporting to be from a member of staff was received by Cllr Andrew Long, MP Sheryl Murray, the CQC, Cornwall Council, and two media outlets two weeks ago.  Following the visits by the CQC, and a joint KCCG and Adult Care, Health and Wellbeing directorate visit, the CQC report is due to be published at the end of December and, if any action is required, then the various organisations across the Care and Wellbeing sector will take appropriate steps to ensure compliance.

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Published on 14th December 2013.

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